If you have been in business for very long you most likely have had to work with customers at some level.
Everyone knows how uncomfortable it is to get a phone call from an upset customer, especially when it is not directly your fault that they are upset, which gives you another reason to hire the right company.
If only you could know immediately how things went on the job you could handle the call better or have information for the customer and be proactive. With the TSI Tracker and our Customer Service Surveys, now you can be.
Team TSI knows that without good customer service you need not be in business at all. We want to help you keep your customers smiling, so we are the only installation solutions provider that gives you this value added service. By performing a customer service survey for every customer after every job, we can keep a close eye on how we are doing and never let issues escalate. Utilizing this information we can maintain our “World Class” customer service standards across the company and make sure that you stay informed.
Never be caught not knowing what is going on again.
Contact Us now for more information or to schedule a demonstration to experience how Team TSI can improve your installations and service processes and create the most valuable experience for your customers.